Case Study: EAP Support

LOCATION: London, United Kingdom
PROBLEM: Parenting issues caused employee to lose focus.

A couple called Workplace Options from their home in London. They were worried about their 15-year-old daughter. They were concerned that she may be experimenting with drugs and alcohol. One of our counselors spoke with the parents about typical communication problems that occur between parents and teenagers. They were advised on how to cope with conflict in the family and how best to set boundaries and ground rules that both they and their daughter would feel are fair.

Because the parents were concerned that their daughter was experimenting with drugs, the counselor sent them some drug information leaflets to review. The counselor suggested that if they were still convinced that their daughter was involved with drugs after reading the literature and learning more about the tell-tale signs, they could be referred to a specialist drug helpline straight away. The counselor also offered to send their daughter a Teenage Information Pack (the packs give advice specifically targeted at teenagers on drugs, contraception, rights, and responsibilities, and more).

As advised, the couple had a long discussion with their daughter and agreed on some ground rules such as how often she could go out and what time she should be back. They also had a chat about how she can cope with peer pressure. With her permission, a meeting was arranged with a drug counselor where they read through drug information leaflets together and discussed the negative effects of drug use.

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The story above is based on a real-life situation, but details have been changed or omitted to protect the anonymity of the individual receiving support.